Technology Solutions

Whether you need an expert on hand during a business change or IT leadership on an

ongoing basis, our Virtual Chief Technology Officer (vCTO) and Virtual Chief Information

Officer (vCIO) outsourced services provide your team with access to experienced, high-

level professionals who can deliver C-Level leadership to your team without the cost

and commitment associated with hiring a full-time technology leader.

We are experts at managing software development teams and processes.

Phase X Solutions offers Virtual CTO and Virtual CIO services dedicated to reducing

overhead and giving you a competitive advantage.

Services Offered

  • Strategic Planning

    • Architecture

    • Business Processes

    • Road Maps & Scheduling

    • Mergers & Acquisition planning, Due Diligence and Integration Services

    • Assist the CFO and COO with IT Budgetary recommendations, pricing, and requirements

  • Implementation Management/Project Management/Program Management

    • Process Integrity

      • Implementing it “right” - finding the balance for the client and/or the product as needed

      • Liaison and voice of the client with vendors

    • Enterprise Resource Planning (ERP)

    • Customer Relationship Management (CRM)

    • Business Intelligence Reporting

    • Document Management

    • Training and Support

  • Vendor Selection & Contract negotiation

    • Assist in defining contract requirements, vendor selection, and oversight of IT and cloud services

  • Document IT Standard Operating Policies & Procedures

  • Develop disaster recovery and business continuity strategies

  • Analyze IT practices and make recommend process improvements

  • Recommend specific IT software and hardware acquisitions to support business needs

  • Determine the IT Best Practices or Security standard framework which correlates best with the customer’s business and regulatory requirements and perform Gap Analysis

  • Define technology and security training requirements for the general staff and recommend training strategies and service providers

  • Identify appropriate KPIs to measure the effectiveness of current IT employees and service providers to requirements and make recommendations for improvements in training, service levels, KPIs, etc.

  • Assist in defining job requirements, interviewing, hiring, and integrating IT employees

  • Represent the customer’s strategic IT interests to 3rd parties such as Auditors, vendors, business partners, and to the board of Directors as needed

  • Outsourced Helpdesk and Service Management

    If you would like to learn more about outsourcing your technology leadership,

    please contact us today.